Frequently Asked Questions


Joining a Body Mind Spirit Expo for the first time as an exhibitor or attendee? Here is the place to have all your questions answered!


As an attendee is it easy to use this website to meet all your event planning needs. You can buy advance discounted tickets, print a custom program guide highlighting just the events you want to attend and even print out discounts for the individual vendor booths.

 

Q: The floorplan is blank and says "Missing Plug In" what do I need to do?

A: If you are using an iPhone or iPad you will not be able to see the floor plan. You will need to have Adobe Flash installed on your computer.  It is a free download.

Q: I am interested in purchasing a booth, are there instructions on how to located on your website?

A: Yes, Click on "Exhibit" at the top of the page, then scroll down to #1. How do I Buy a Booth and click on the blue arrow icon-the instructions will pop up.  

Q:  I purchased my tickets online and have not received them. Do you mail them out?

A:  No, you will need to print the ticket that is generated when you make the purchase or your Paypal receipt and bring it with you to the expo.

Q:  I purchased tickets online and can’t make it to the expo.  Can I get a refund?

A:  No, pre-purchased tickets are non-refundable.

Q: Can I use the coupon from the website and show you the image from my cell phone? 

A: No, you will need to print it and bring it with you to the registration table to receeive the discount.

Q: Is there an admission charge for children?

A:  Children 9 and under are Free.

Q:  Do I need to print the coupon offered on the website?

A:  Yes, we cannot accept an image on your cell phone.

Q:  Can I use a credit card to purchase my admission tickets at the door?

A:  Yes, although there is a $1 convenience fee per ticket to use a credit card.

Q:  As a Vendor, can I have products shipped directly to the facility? 

A: You will need to check with each individual facility if they offer the service and pay any fees required.

Q: As a Vendor, what time is exhibitor load in?

A: Please refer to your Welcome Email that you received when you purchased your booth. We also send a reminder email the Monday before each show with Exhibitor information.

Q: I have a hard time reaching someone in the office, is there a better way to get a response?

A: Yes, email is the preferred method since we are often out of the office at our shows. marcella@bmse.net or linda@bmse.net

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