Conflict is fact of life. Anytime there is more than one person, there is more than one opinion. As we go from individuals to family, from community, to national and international levels, conflicts are compounded. Even internally, individual struggles with conflicting thoughts, values and belief. In this workshop, we will explore a simple step by step process for conflict resolution. Imagine having the skills to defuse conflict right in the moment, whether it is internal or with a spouse, a neighbor, your boss or even a complete stranger. What if you had the skills to clearly express what you want to co-workers or family member in a way that strengthened your relationships rather than led to disconnect or resentment?